PRIVACY

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Bharat Motors and its group companies, hereinafter mentioned as Bharat Motors, respect your privacy, and are committed to protecting it. Bharat Motors provides this statement to inform you of our privacy policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We have structured our Website so that, in general, you can visit Bharat Motors on the Web without identifying yourself or revealing any personal information. We make this notice readily available on our homepage.

Sites covered by this Privacy Statement

This Privacy Statement applies to www.bharats.in and other domains owned by Bharat Motors.

Links to non-Bharat Motors Websites

The Bharat Motors Website may provide links to third-party Websites for your convenience and information. If you access those links, you will leave the Bharat Motors Website. Bharat Motors does not control those sites or their privacy practices. We do not endorse or make any representations about third-party Websites. The personal data you choose to give to third parties is not covered by the Bharat Motors Privacy Statement. We urge you to review the privacy policy of any third-party Website before disclosing your personal information. Some third-party Websites may choose to share their personal data with Bharat Motors; in a manner governed by that third-party’s privacy policy.

Types of information we collect

This privacy statement covers personal information, non-personal data and aggregate reporting.

Personal Information

This is information that is associated with your name or personal identity. Bharat Motors uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your relationship with Bharat Motors. We take the trust you place in us seriously and will not sell, rent or lease your personal information to others.

Through some Bharat Motors Website pages, you can order products or services, request information, subscribe to marketing or support materials, Bharat Motors newsletter, apply for a job at Bharat Motors or register yourself. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, billing and transaction information, contact preferences, educational and employment background, and job interest data.

To personalize our Website, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.

Non-personal Information

It is data about usage and service operation that is not associated with a specific personal identity. Bharat Motors collects and analyzes non-personal information to evaluate how visitors use the Bharat Motors Website

The non-personal data we collect may include the pages visited on the Bharat Motors Websites, unique URLs visited within www.bharats.in browser type and IP address. Most non-personal data is collected via cookies or other similar technologies. www.bharats.in Web pages use cookies, Web beacons and other technologies for data analysis and personalization services.

Children’s Privacy

Bharat Motors is committed to protecting the privacy needs of children and we encourage parents and guardians to play an active role in their children’s online activities and interests. Bharat Motors does not knowingly collect information from children under the age of 13 and Bharat Motors does not target its Websites to collect information from the pages visited on the Bharat Motors Website or a unique URL visited within www.bharats.in browsed by children under 13.

How we use your Information

Bharat Motors uses your personal information to provide you with services and to help us to better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize the Bharat Motors Website. Occasionally, we may also use your information to contact you for market research regarding Bharat Motors products or services. We will give you the opportunity to choose your privacy preferences regarding such communications.

Personal data collected online may also be combined with information you provide Bharat Motors through other sources, such as product registration, call centers or public events such as trade shows or seminars.

Personal data given to Bharat Motors may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.

Non-personal data is aggregated for reporting about Bharat Motors Website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

Who we share your information with

Bharat Motors will not sell, rent or lease your personal information to others. Bharat Motors will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Bharat Motors shares customer information across its own business entities and companies working on our behalf, but only as described above in “How we use your information”.

Bharat Motors contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in “How we use your information.” Suppliers and service providers are required to keep confidential the information received on behalf of Bharat Motors and may not use it for any purpose other than to carry out the services they are performing for Bharat Motors. These service providers may change or we may contract with additional service providers to better accommodate our customers. Bharat Motors will not share personal information with any other third parties without your permission, unless required by law enforcement agencies, under subpoena, or local law.

Bharat Motors or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, Bharat Motors will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

Your choices

Bharat Motors gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and Bharat Motors-wide marketing communications. Bharat Motors-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Bharat Motors-wide communications by postal mail, e-mail and telephone. You can make or change your choices at the data collection point or through change in your profile if you register yourself on the Bharat Motors Website. We will make every effort to honor your preferences.

Your privacy preferences and opting out

To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods:

  • Select the e-mail “opt-out” or “unsubscribe” link, or follow the opt-out instructions included in each subscription communication
  • Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions

Access to and accuracy of your information

Bharat Motors strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Bharat Motors’s Websites may limit access to specific individuals through the use of passwords and other personal identifiers.

The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that page.

Keeping your information secure

Bharat Motors is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Bharat Motors has in place appropriate physical and managerial procedures to safeguard the information we collect.

Changes to this statement

If there are updates to the terms of Bharat Motors’s Online Privacy Statement, we post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have.

Contacting Us

Bharat Motors Limited
NH-5, Pahal,
Bhubaneswar–752101,
Odisha, India.
Phone: +91 674 2463577, 2463578
Fax:     +91 674 2463579
E-mail:  corporate@bharats.in